This Privacy Policy explains how Moviebox may collect, use, disclose, retain, and protect information when you use the application, maintain an account, make an optional purchase, or contact support.
1. Information You Provide
We may receive your email address, account identifier, profile preferences, support messages, and other information you voluntarily submit. Limited additional details may be requested to verify an account or privacy request.
2. Viewing and Feature Activity
We may process searches, selected titles, viewing progress, saved items, feature interactions, and session events to provide requested functions and improve service reliability.
3. Device and Diagnostic Data
Technical information may include device type, operating system, application version, language, IP address, network details, identifiers, crash reports, performance events, and security logs.
4. Transaction Records
If a payment provider processes a purchase, we may receive the product identifier, order reference, purchase date, entitlement status, expiration date, and refund state. We do not receive complete payment-card credentials handled by that provider.
5. How We Use Information
Information may be used to operate and secure accounts, deliver playback, remember preferences and progress, validate paid access, answer support requests, diagnose errors, prevent misuse, measure performance, comply with legal duties, and protect rights and safety.
6. Service Providers
Limited information may be shared with vendors supporting hosting, authentication, content delivery, analytics, diagnostics, security, customer support, and purchase verification. They may process information only for authorized services and under suitable safeguards.
7. Legal and Protective Disclosures
Information may be disclosed when reasonably necessary to respond to valid legal process, investigate fraud, enforce agreements, protect users or rights, or complete a business transaction with appropriate confidentiality and security measures.
8. Sale and Sharing
We do not sell personal information for monetary payment. Where applicable law defines sale, sharing, or targeted advertising more broadly, eligible users may contact us to exercise available choices.
9. Retention
We keep information only as long as reasonably necessary for service operation, account administration, security, accounting, dispute handling, and legal compliance. Data is then deleted or de-identified, subject to routine backup cycles.
10. Security
Reasonable technical and organizational measures are used to reduce unauthorized access, loss, alteration, or disclosure. No electronic transmission or storage system can provide an absolute security guarantee.
11. International Processing
Information may be processed outside the location where you use the service. Where required, recognized contractual, organizational, or technical safeguards are applied to such transfers.
12. Children’s Privacy
The service is not directed to children under 13 or a higher minimum age required by local law. If information is found to have been collected contrary to those requirements, reasonable deletion steps will be taken.
13. Your Rights
Depending on your location, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Identity verification may be required, and limited records may be retained where legally necessary.
14. Account Deletion
Use the available in-app account deletion control or email us with the subject “Moviebox Account Deletion.” Eligible account data will be deleted or de-identified after verification. A recurring subscription managed externally must be canceled separately.
15. Updates and Contact
We may update this Policy when our services, providers, technology, or legal duties change. The effective date identifies the latest version. Privacy questions may be sent to coravexaoffice@163.com.